Terms and conditions
TO COME AGAINST OUR CLIENT, WE HAVE DECIDED TO ADOPT A FLEXIBLE BOOKING LINE
WE WILL ASK FOR THE DEPOSIT TO BE PAID WHEN CONFIRMING THE BOOKING BUT IN CASE OF A NEW LOCK DOWN AND
CLOSURE OF THE RECEPTIVE ACTIVITY, WE WILL RETURN THE ENTIRE AMOUNT TO YOU
AND IMMEDIATELY CREDIT IT BACK TO YOU
FOR THOSE WHO HAVE PAID THE DEPOSIT AND WILL HAVE TO CANCEL WE WILL ADOPT THE METHOD OF REFUND OR VOUCHER
TO BE DISCOUNTED WITH EXPIRY DATE OF 2 YEARS.
From January 2015 we must collect the municipal accommodation tax, € 1,00 per person over 14 years old per night.
The tax is not included in our prices.
Check In & Check Out
Upon arrival, your room will be available from 15.00 pm.
Upon departure, guests are kindly invited to leave the room before 10.30 am.
In cash (for payments less than € 2.999,00), with bank check or credit card (Visa or Mastercard)
The entrance to the Wellness centre is allowed only to adults (from 16 years old) and is not permitted to infants and children.
The entrance to the park is possible only for the hotel guests.
Late check out
In case of late check out a fee of € 35,00 will be charged to each guest (cost of the room only).
We thank you for your comprehension.
Confirmation of reservation
The reservation will be considered as binding action only with you written confirmation and the transfer of the deposit in the amount of 30% of the decided final amount.
Deposit can be paid either by credit card or by bank check.
It is possible to book the category of the room but is not possible to chose the exact room or the floor of the accommodation.
Our bank account for the deposit are the following:
IBAN: IT51 B 08140 34521 0000 10070587
BIC CODE: CCRTIT2T38A
SOCIETY: “Leonetti Antonio e Simone Snc.” Strada Pian Trevisan 6 – Canazei – 38032 (TN)
BANK: “Cassa Rurale Val di Fassa e Agordino C/C filiale di Alba di Canazei” (TN)
Cancellation of the reservation
In case of cancellation of the reservation up to 30 days before arrival at the Hotel, the deposit will be blocked until the end of the current season to give the possibility to recover it for at least the same number of nights or the amount previously canceled, which is still not possible to recover it within the current season the deposit will be retained and will no longer be refunded.
In case of cancellation of the reservation, if done later than 30 days before arrival, your deposit will be kept and not given back.
We signal to all N.S. Guests, in order to avoid “unpleasant and unpleasant misunderstandings” that for the less days not used for the express will of the customer, (eg. due to illness, weather events, for recall to work etc.. and therefore causes of early departure / late arrival) other than that agreed at the time of booking, the customer will still be charged the cost of the amount agreed in the offer deducted the amount of € 25.00 including meals (breakfast + dinner)