Terms and conditions
From January 2015 we must collect the municipal accommodation tax, € 2,00 per person over 14 years old per night.
The tax is not included in our prices.
Check In & Check Out
Upon arrival, your room will be available from 15:30 pm.
Upon departure, guests are kindly invited to leave the room before 10:30 am.
In cash, with bank check or credit card (Visa or Mastercard)
The entrance to the Wellness centre is allowed only to adults (from 14 years old) and is not permitted to infants and children.
The entrance to the park is possible only for the hotel guests.
Late check out
In case of late check-out will be charged the full cost of the day of the room
In our hotel we allow only small size dogs (€ 10,00 per day);
We thank you for your comprehension.
Confirmation of reservation
The reservation will be considered as binding action only with you written confirmation and the transfer of the deposit in the amount of 30% of the decided final amount.
Deposit can be paid either by credit card or by bank transfer.
It is possible to book the category of the room but is not possible to chose the exact room or the floor of the accommodation.
Our bank account for the deposit are the following:
IBAN: IT51 B 08140 34521 0000 10070587
BIC CODE: CCRTIT2T38A
SOCIETY: ALBERGO VILLA ROSELLA
BANK: FPB CASSA – ALBA DI CANAZEI (TN)
Cancellation of the reservation
In case of cancellation of the reservation up to 30 days before arrival at the Hotel, the deposit will be blocked until the end of the current season to give the possibility to recover it for at least the same number of nights or the amount previously canceled, which is still not possible to recover it within the current season the deposit will be retained and will no longer be refunded.
In case of cancellation of the reservation, if done later than 30 days before arrival, your deposit will be kept and not given back
In case of cancellation of the reservation from 7 days before arrival at the hotel, payment of the remaining part of the total reservation will be required
We inform all our guests, in order to avoid “unpleasant and regrettable misunderstandings” that for the days not used for the express will of the customer causing late arrival, early departure or no show,other than that agreed at the time of booking, the customer will still be charged the cost of the agreed amount of the reservation without any further deduction
Ensure your vacation in a hotel
Thanks to our STORNO HOTEL service, you will be able to secure your vacation without any thought … a small effort but of great value !
You will be fully covered in case of cancellation before arrival or early departure, for more info click HERE